10 Must-Have Capabilities in Push-to-Talk for Business


The widespread adoption of smartphones and associated Wi-Fi connectivity among business users has led organizations to embrace push-to-talk (PTT) technology. Instead of an employee using multiple devices — a walkie-talkie or an LMR — companies are considering using a push-to-talk service to provide voice and data communications on a single mobile device.

However, push-to-talk service offerings on the market today are still fragmented, with mainly simple applications for consumers who want to try out a walkie-talkie. Such consumer applications lack the security and reliability that professionals need to perform uninterrupted work.

Companies should look for professional Push-to-Talk applications that are platform-agnostic and can easily integrate with older LMR systems. Before companies decide to adopt PTT for professional situations, here is a list of must-have features to check for an app that meets employee needs.

What to check in Push-to-Talk Professional App

A professional push-to-talk application (nuovoteam dotcom) does much more than consumer walkie-talkie applications. Consider the following features and capabilities that meet professional requirements.

  1. Instant Call Initiation: High-performance push-to-talk applications can provide sub-second call setup and latency to ensure instant communication. With PTT applications, users can select a user or group and press the PTT button to speak. Once the speaker lets go of the button, the A voice message It is delivered instantly and broadcast on the receiver’s smartphone.
  2. Queue: Push to talk (PTT) service allows for one-to-one or one-to-many conversations and is almost instantaneous (no need to wait for a dial tone or dial a call). A conversation is like a walkie-talkie – only one person speaks at a time, but professional PTT apps have a waiting feature that allows users to easily queue up for a turn to speak. There can be an option where the hierarchy of speakers in critical control positions can override the conversation.
  3. Multimedia communications: A push-to-talk application must do more than just allow users to speak instantly. The professional PTT application allows users to easily and securely send text, documents, and rich media such as videos and data-packed information in real-time with the push of a button.
  4. Management dashboard: Administrators need to control every aspect of hundreds of devices, including security, updates, governance, reporting, and so on. A corporate PTT application should provide a management console that enables administrators to manage devices, including trackers and preventative maintenance.
  5. SOS Alert: In many industries, push-to-talk is not being implemented to achieve a financial return on investment or improve productivity, which often fuels the demand for push-to-talk applications. In some industries, such as mining and oil and gas, push-to-talk service is often intended for mission-critical environments where employee safety is paramount. A professional PTT application, like Nuovoteam, provides emergency alerts for emergencies. Users can initiate a 10-second PTT call followed by locating the user.
  6. Support for Existing Wireless Communications: It is unlikely that companies will stop using LMR (Local Mobile Radio) systems any time soon. They are useful as primary and secondary options for emergency communication. In addition, companies may have invested too much in shelving it. Enterprise PTT applications must be able to allow smart devices to connect to radio communications.
  7. Location Tracking: The PTT application shall include geolocation tracking of multiple mobile devices with navigation capabilities. For example, in mining operations, teams operating on site can be empowered by Location tracking So that personnel working in the field can be kept safe in the field and not walk or drive in danger.
  8. End-to-End Encryption: Wireless communications can frequently be monitored by third parties via scanners but often offer weak encryption. With the powerful PTT application, all communication, voice or data can be encrypted to the highest standards. To keep PTT communications private, NuovoTeam’s software is 128-bit encrypted connection Delivers secure sharing of information.
  9. Working with Existing Radios: A hands-on PPT application allows people with smartphones to communicate with radio carrying teams. Smartphones with the PTT app can support connection to existing LMR groups for easy and controlled communication.
  10. Company Directory Integration: Searching for contact details of employees belonging to different sectors can be time consuming. The PTT app can access an organization’s corporate directory and synchronize the phonebook and contact list so workers don’t have to waste time searching for relevant contact information.

Benefits of push to talk application

  • No infrastructure is needed. Companies do not need to purchase, operate and maintain any infrastructure. This removes all the day-to-day responsibilities of owning and maintaining the infrastructure, thus reducing operating costs.
  • Cost control. A smartphone equipped with an enterprise-grade PTT application can easily replace expensive single-purpose walkie-talkies. Organizations can achieve real cost savings by investing in readily available, consumer-centric smartphones rather than having dedicated land mobile radio (LMR) devices.
  • Global coverage. PTT applications integrated with smartphones use a 4G cellular network connection or broadband Wi-Fi Walkie-talkies can not be submitted. Internet connection does not degrade the quality of voice messages or limit any additional feature of the PTT application that could limit its capabilities.
  • Simplified communication. Administrators can merge all employees into a push to talk service and create separate groups for departments or locations to avoid miscommunication. In addition to secure communication, PTT applications allow as many virtual channels and as many groups as needed, including the ability to create dynamic connection groups.

wrapping

Uninterrupted and immediate communication is important in time-sensitive situations that occur in industries such as logistics, manufacturing, and public safety. Instant feedback is crucial. Devices that can go beyond simple wireless connectivity enable companies to enhance the security and safety of their employees.

Featured image rights: provided by the author; Thank you!

Vinayak Singh

Product specialist

I work as a Product Specialist for NuovoTeam Push-to-Talk (PTT). I help organizations select and implement the best solutions for their needs and similarly provide support to clients once they are up and running. I have a great deal of involvement working with both small and large organizations, so I know how to tailor my suggestions to suit each organization’s exceptional needs.



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