Is generative AI really ready for the enterprise?

Maybe not yet, but it could be with some tweaks

OpenAI released ChatGPT Just a few months ago, and it’s fair to say it took the world by storm: It was over 100 million already active users. No wonder, when can generate human-like grammatically correct responses. Related technologies can also produce artwork and code by entering a description of what you want, and the technology produces it.

You can also interact with the AI ​​after your initial question, so if you don’t like the output you got or need clarification, you can ask additional questions or make adjustments to your image or code, more to match your vision. All of this happens instantly without the help of a subject matter expert, artist, or programmer.

But none of this comes without problems, which include the data sources used to train the underlying AI model, the training data currency, lack of permissions to use the source data, model bias, and perhaps most importantly, the Accuracy of responses that are sometimes laughably wrong.

None of this has stopped enterprise software companies from making the generative AI decision. These companies see huge business potential and a lot of enthusiasm from users and clearly don’t want to be left behind.

sales forceAnd advance thinking And ideas All recently announced beta versions of the generative AI flavors. Salesforce is adding generative AI across the platform. Forethought is aimed at chatbots and the idea is to use artificial intelligence to query data. Each company took the core technology and added some algorithmic boosters to fine-tune the technology to the unique requirements of their platform.

Microsoft also announced that the OpenAI service Targeted at enterprise users on Azure and generally available as a managed service.

Over the course of this year, you can expect more companies to join, but the constraints are real, leaving us wondering: Is the technology — as early and raw as it gets, no matter how cool it looks — really enterprise-ready?

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