Just like Uber, which added waiting time fees in 2016.
Rideshare services like Uber and Lyft are very convenient, but riders shouldn’t take advantage of that convenience and be late for a ride. Following in the footsteps of Uber, Lyft will now charge customers a late fee to have a driver sit and wait for them.
Lyft recently updated its rider Supporting documents, which outlines the changes, and they’re not as bad as you probably think. If your Lyft driver sits for more than two minutes, the company can add a late fee for the ride. Uber has done the same thing since 2016. Respect your driver’s time.
It should be noted that this is only for late travelers who are taking their sweet time. If the driver arrives early, you will not be charged. The clock starts after the original estimated pickup time, and after the driver has waited two minutes, they can activate the charge for the late passenger.
The wait time is extended to five minutes if you order a Lyft Lux Black or Lux Black XL. In addition, Lyft will have a Waiver for passengers with disabilities If it affects their ability to get to the car quickly. Support docs also indicate that wait time fees may be charged depending on peak times of the day, and fees can vary by location.
Since fees vary by time of day and location, we’re not quite sure what you can expect if you arrive late. However, it probably won’t be a huge cost. Finally, this late fee does not apply to Lyft Shared, Access, Assisted, or Car Seat rides, and no late fee will be charged for a no-show. Instead, you will be charged a cancellation fee.
While some rideshare users won’t be happy to hear this news, Lyft says this waiting time fee will help keep the platform running smoothly for everyone.